{"id":4350,"date":"2025-10-23T04:37:01","date_gmt":"2025-10-23T02:37:01","guid":{"rendered":"http:\/\/jhb-digital-dev\/lotusfm\/?page_id=4350"},"modified":"2026-05-28T19:55:26","modified_gmt":"2026-05-28T17:55:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.lotusfm.co.za\/lotusfm\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_toggle title=”WAYS TO LISTEN TO LOTUS FM” css=””]1. ON YOUR RADIO:
\n<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\u00a0\u00a0Site Name<\/td>\n\u00a0\u00a0Province<\/td>\n\u00a0\u00a0Frequency<\/td>\n<\/tr>\n
\u00a0\u00a0Port Elizabeth<\/td>\n\u00a0 \u00a0\u00a0\u00a0\u00a0EC<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a098.<\/strong>3<\/td>\n<\/tr>\n
\u00a0\u00a0Johannesburg<\/td>\n\u00a0 \u00a0\u00a0\u00a0\u00a0GP<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0106.8<\/td>\n<\/tr>\n
\u00a0\u00a0Sunnyside<\/td>\n\u00a0\u00a0 \u00a0\u00a0PTA<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0100.3<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0Port Shepstone<\/td>\n\u00a0 \u00a0\u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a088.2<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0Durban<\/td>\n\u00a0\u00a0 \u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a087.7<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0Durban North<\/td>\n\u00a0\u00a0 \u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a089.4<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0Pietermaritzburg<\/td>\n\u00a0 \u00a0\u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a088.3<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0The Bluff<\/td>\n\u00a0\u00a0 \u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a088.9<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0Glencoe<\/td>\n\u00a0\u00a0 \u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a090.0<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0Ladysmith<\/td>\n\u00a0\u00a0 \u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a087.9<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0Empangeni – Richards Bay<\/td>\n\u00a0 \u00a0\u00a0\u00a0KZN<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a095.2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

2<\/strong>.\u00a0\u00a0USING YOUR BROWSER (computer)
\n<\/strong>The “Listen Live” feature streams Lotus FM live via any browser on your desktop computer, laptop.[\/vc_toggle][vc_toggle title=”WHAT SONG IS PLAYING?” css=””]<\/p>\n

    \n
  1. ASK THE DJ
    \n<\/strong>Please give the DJ as much information about the song as possible. Take note of the time\/date\/show the song was played. The song title, artist, lyrics or genre will also help.
    \nFor a list of DJs and DJ contact details, go to the \u2018On Air Personalities\u2019 on the Footer Navigation under Shows.<\/li>\n
  2. ASK THE MUSIC COMPILER – Y<\/strong>ou can e-mail \u00a0sanjay@lotusfm.co.za<\/a>\u00a0to get this information. Please give him as much information about the song as possible. Take note of the time\/date\/show the song was played. The song title, artist, lyrics or genre will also help.<\/li>\n<\/ol>\n

    [\/vc_toggle][vc_toggle title=”SUBMIT ORIGINAL MUSIC FOR AIRPLAY” css=””]1. \u00a0\u00a0Submit your track digitally to: \u00a0click here<\/a><\/p>\n

    Due to the high volume of music submissions and Lotus FM’s selection process, we cannot contact all the artists with feedback.[\/vc_toggle][vc_toggle title=”SUGGEST EXISTING TRACKS FOR LOTUSFM’S PLAYLIST” css=””]click here<\/a>\u00a0with your suggestions[\/vc_toggle][vc_toggle title=”ON-AIR” css=””]For ALL Live queries, e-mail\u00a0marketing@lotusfm.co.za<\/a>[\/vc_toggle][vc_toggle title=”COMPETITIONS” css=””]General competition rules: The General Competition Rules are found on the website under Competitions.<\/p>\n

    If you’ve won a competition, please allow 6-8 weeks for the delivery of your prize.<\/p>\n

    You can direct all competition enquiries to\u00a0marketing@lotusfm.co.za<\/a>\u00a0or call 031 – 362 5461[\/vc_toggle][vc_toggle title=”WHICH DJ\/SHOW IS ON AIR?” css=””]Here’s the full LotusFM line-up:\u00a0<\/a>http:\/\/www.lotusfm.co.za\/line-up<\/a>[\/vc_toggle][vc_toggle title=”Standard Competition Terms and Conditions” css=””]<\/p>\n

      \n
    1. This competition is open to everyone except directors, members, partners, employees, agents and consultants of the SABC and\/ or the competition promoters, and\/ or their spouses, life partners, parents, children, brothers, sisters, business partners or associates.<\/li>\n
    2. No person may enter the same or any other competition hosted partly or in whole by Lotus FM within 90 days of winning a competition hosted or in whole by LotusFM.<\/li>\n
    3. There is no restriction to the number of entries. You may enter as many times as you like to increase your chances of winning.<\/li>\n
    4. SMS entries are charged at a premium rate of R1.50 per SMS. Free SMS and SMS bundles do not apply.<\/li>\n
    5. Entrants under the age of 18 years must obtain permission from parents or guardians before entering.<\/li>\n
    6. Winners will only be contacted by LotusFM\/SABC<\/li>\n
    7. The SABC\/ Lotus FM accept no responsibility for any problems or technical malfunction of any communication network or any late, lost, incomplete, misdirected, incorrectly submitted, delayed, illegible or corrupt entries. The SABC will not be liable for any costs incurred, responses received or any other consequences of user error.<\/li>\n
    8. The judges\u2019 decision is final and no correspondence will be entered into. The SABC will not be held responsible for any disputes arising from the competition or prize awards.<\/li>\n
    9. In order to claim this prize the winner must adhere to the rules of a specific campaign.<\/li>\n
    10. The winner may be required to appear on SABC Television or Radio, or on any other medium as shall be determined by the specific campaign.<\/li>\n
    11. Entrants will be deemed to have accepted these rules and agree to be bound by them when entering.<\/li>\n
    12. The prize will be distributed within a period of 90 days from the date the competition closes, unless a situation outside of the control of the SABC occurs.<\/li>\n
    13. The SABC reserves the right to cancel, modify or amend the competition at any time, if deemed necessary in its opinion, and if circumstances arise outside of its control.<\/li>\n<\/ol>\n

      [\/vc_toggle][vc_toggle title=”Lotus FM Mobisite – Terms and Conditions” css=””]Here’s the full LotusFM line-up:\u00a0http:\/\/www.lotusfm.co.za\/line-up<\/a>[\/vc_toggle][vc_toggle title=”INTERNSHIPS\/MENTORSHIPS\/SHADOWING” css=””]Please see all info pertaining to Lotus FM’s Mentorship Programme and Open Days on Events page.[\/vc_toggle][vc_toggle title=”WORK AT LOTUS FM” css=””]For vacancies apply via our\u00a0careers portal<\/a>. For HR-related queries contact SABC KZN HR Manager, Sibahle Dlamini: dlaminiss01@sabc.co.za[\/vc_toggle][vc_toggle title=”COMPLAINTS” css=””]The SABC and its services are signatories to various Codes of Conduct related to its broadcasts. \u00a0If you have a complaint, you can direct it to any of the following
      \nbodies:<\/p>\n

      1. \u00a0Details on lodging a complaint about programming content that you believe does not comply with the provisions of the Code of Conduct of the Broadcasting
      \nComplaints Commission of South Africa can be found at\u00a0      www.bccsa.co.za<\/a><\/p>\n

      2. \u00a0Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Advertising Standards
      \nAuthority of South Africa can be found at\u00a0      www.asasa.org.za<\/a><\/p>\n

      3. \u00a0Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Wireless Application Service Providers Association of South Africa can be found at\u00a0www.waspa.co.za<\/a><\/p>\n

      You can send complaints on other SABC matters to:<\/p>\n

      The \u00a0Programme Manager
      \nBroadcast Compliance
      \nPrivate Bag X1
      \nAuckland Park
      \n2006
      \ne-mail\u00a0      PillayA@lotusfm.co.za<\/a>
      \nTel 011 714 3728
      \nFax 011 714 4508<\/h6>\n

      [\/vc_toggle][vc_toggle title=”WHICH DJ\/SHOW IS ON AIR?” css=””]Here’s the full LotusFM line-up:\u00a0<\/a>http:\/\/www.lotusfm.co.za\/line-up<\/a>[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column][vc_toggle title=”WAYS TO LISTEN TO LOTUS FM” css=””]1. ON YOUR RADIO: \u00a0\u00a0Site Name \u00a0\u00a0Province \u00a0\u00a0Frequency \u00a0\u00a0Port Elizabeth \u00a0 \u00a0\u00a0\u00a0\u00a0EC \u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a098.3 \u00a0\u00a0Johannesburg \u00a0 \u00a0\u00a0\u00a0\u00a0GP \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0106.8 \u00a0\u00a0Sunnyside \u00a0\u00a0 \u00a0\u00a0PTA \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0100.3 \u00a0\u00a0\u00a0Port Shepstone \u00a0 \u00a0\u00a0\u00a0KZN \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a088.2 \u00a0\u00a0\u00a0Durban \u00a0\u00a0 \u00a0\u00a0KZN \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a087.7 \u00a0\u00a0\u00a0Durban North \u00a0\u00a0 \u00a0\u00a0KZN \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a089.4 \u00a0\u00a0\u00a0Pietermaritzburg \u00a0 \u00a0\u00a0\u00a0KZN \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a088.3 \u00a0\u00a0\u00a0The Bluff \u00a0\u00a0 \u00a0\u00a0KZN \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a088.9 \u00a0\u00a0\u00a0Glencoe \u00a0\u00a0 \u00a0\u00a0KZN […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"pgc_sgb_lightbox_settings":"","footnotes":""},"categories":[],"class_list":["post-4350","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Lotus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lotusfm.co.za\/lotusfm\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Lotus\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_toggle title=”WAYS TO LISTEN TO LOTUS FM” css=””]1. 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