FAQ

Everything you need to know

WAYS TO LISTEN TO LOTUS FM

1. ON YOUR RADIO: 
 

Site Name Province Frequency
Port Elizabeth   EC      98.3
Sunningside   GP
  1. 6
Johannesburg   GP
  • 8
Port Shepstone   KZN
  • 2
Durban   KZN
  • 7
Durban North   KZN
  • 4
Pietermaritzburg   KZN
  • 3
The Bluff   KZN         90
Glencoe   KZN
  • 9
Ladysmith   KZN
  • 9
Tygerberg   WC
  • 8

 2USING YOUR BROWSER (computer)
The "Listen Live" feature streams Lotus FM live via any browser on your desktop computer, laptop.

WHAT SONG IS PLAYING?

  1. ASK THE DJ
    Please give the DJ as much information about the song as possible. Take note of the time/date/show the song was played. The song title, artist, lyrics or genre will also help.
    For a list of DJs and DJ contact details, go to the ‘On Air Personalities’ on the Footer Navigation under Shows.
  2. ASK LOTUS FM ON FACEBOOK
  3. ASK LOTUS FM ON TWITTER
  4. ASK THE MUSIC COMPILER

You can email Sanj@lotusfm.co.za to get this information. Please give the  as much information about the song as possible. Take note of the time/date/show the song was played. The song title, artist, lyrics or genre will also help.

WARM HEARTS CAMPAIGN

  1. GETTING INVOLVED
    If you would like to get involved in the Lotus FM Warm Hearts Campaign, email marketing@lotusfm.co.za

SUBMIT ORIGINAL MUSIC FOR AIRPLAY

  1. Submit your track digitally to: sanj@lotusfm.co.za - preferably an MP3 not bigger than 5MB
  2.  Drop your track off at: Lotus FM, SABC KZN, 100 Old Fort Road, Durban, 4000
  3. Post your track to: Lotus FM, P.O. Box 1588, Durban, 4001.

Due to the high volume of music submissions and Lotus FM's selection process, we cannot contact all the artists with feedback. If you have not heard from Lotus FM after six weeks, please consider your submission unsuccessful.

SUGGEST EXISTING TRACKS FOR LOTUSFM'S PLAYLIST

E-mail sanj@lotusfm.co.za with your suggestions

WHICH DJ/SHOW IS ON AIR?

Here's the full LotusFM line-up: http://www.lotusfm.co.za/line-up

ON-AIR

For ALL Live queries, e-mail onair@lotusfm.co.za


COMPETITIONS

General competition rules: The General Competition Rules are found on the website under Competitions.

If you've won a competition, please allow 6-8 weeks for the delivery of your prize.

You can direct all competition enquiries to marketing@lotusfm.co.za or call (031) 362 5018

SPONSORSHIPS

Lotus FM does not sponsor events. We act as a media partner and promote them. There is an opportunity to promote your cause on the ‘What’s on Diary’ platform for any What’s On Diary queries, e-mail marketing@lotusfm.co.za

INTERNSHIPS/MENTORSHIPS/SHADOWING

Please see all info pertaining to Lotus FM's Mentorship Programme and Open Days on Events page.

WORK AT LOTUS FM

For off-air positions, send your CV to SABC KZN HR Manager, Khabo Sithole: sitholekt@sabc.co.za

COMPLAINTS

The SABC and its services are signatories to various Codes of Conduct related to its broadcasts.  If you have a complaint, you can direct it to any of the following bodies:

1.  Details on lodging a complaint about programming content that you believe does not comply with the provisions of the Code of Conduct of the Broadcasting Complaints Commission of South Africa can be found at www.bccsa.co.za

2.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Advertising Standards Authority of South Africa can be found at www.asasa.org.za

3.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Wireless Application Service Providers Association of South Africa can be found at www.waspa.co.za

You can send complaints on other SABC matters to:

The Manager
Broadcast Compliance
Private Bag X1
Auckland Park
2006
e-mail hassenf@sabc.co.za 
Tel 011 714 3728
Fax 011 714 4508

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