FAQ

Everything you need to know

WAYS TO LISTEN TO LOTUS FM

1. ON YOUR RADIO: 
 

  Site Name   Province   Frequency
  Port Elizabeth       EC         98.3
  Johannesburg       GP       106.8
  Sunnyside      PTA       100.3
   Port Shepstone      KZN         88.2
   Durban      KZN         87.7
   Durban North      KZN         89.4
   Pietermaritzburg      KZN         88.3
   The Bluff      KZN         88.9
   Glencoe      KZN         90.0
   Ladysmith      KZN          87.9
   Empangeni - Richards Bay      KZN          95.2

 

2USING YOUR BROWSER (computer)
The "Listen Live" feature streams Lotus FM live via any browser on your desktop computer, laptop.


WHAT SONG IS PLAYING?

  1. ASK THE DJ
    Please give the DJ as much information about the song as possible. Take note of the time/date/show the song was played. The song title, artist, lyrics or genre will also help.
    For a list of DJs and DJ contact details, go to the ‘On Air Personalities’ on the Footer Navigation under Shows.
  2. ASK THE MUSIC COMPILER - You can email sanj@lotusfm.co.za to get this information. Please give him as much information about the song as possible. Take note of the time/date/show the song was played. The song title, artist, lyrics or genre will also help.


SUBMIT ORIGINAL MUSIC FOR AIRPLAY

  1. Submit your track digitally to: sanj@lotusfm.co.za - preferably an MP3 not bigger than 5MB
  2.  Drop your track off at: Lotus FM, SABC KZN, 100 Old Fort Road, Durban, 4000
  3. Post your track to: Lotus FM, P.O. Box 1588, Durban, 4001.

Due to the high volume of music submissions and Lotus FM's selection process, we cannot contact all the artists with feedback. If you have not heard from 
Lotus FM after six weeks, please consider your submission unsuccessful.
 

SUGGEST EXISTING TRACKS FOR LOTUSFM'S PLAYLIST

E-mail sanj@lotusfm.co.za with your suggestions
 

WHICH DJ/SHOW IS ON AIR?

Here's the full LotusFM line-up: http://www.lotusfm.co.za/line-up

 

ON-AIR

For ALL Live queries, e-mail onair@lotusfm.co.za


COMPETITIONS

General competition rules: The General Competition Rules are found on the website under Competitions.

If you've won a competition, please allow 6-8 weeks for the delivery of your prize.

You can direct all competition enquiries to marketing@lotusfm.co.za or call 031 - 362 5461


 

Standard Competition Terms and Conditions

 

  1. This competition is open to everyone except directors, members, partners, employees, agents and consultants of the SABC and/ or the competition promoters, and/ or their spouses, life partners, parents, children, brothers, sisters, business partners or associates.
  2. No person may enter the same or any other competition hosted partly or in whole by Lotus FM within 90 days of winning a competition hosted or in whole by LotusFM.
  3. There is no restriction to the number of entries. You may enter as many times as you like to increase your chances of winning.
  4. SMS entries are charged at a premium rate of R1.50 per SMS. Free SMS and SMS bundles do not apply.
  5. Entrants under the age of 18 years must obtain permission from parents or guardians before entering.
  6. Winners will only be contacted by LotusFM/SABC
  7. The SABC/ Lotus FM accept no responsibility for any problems or technical malfunction of any communication network or any late, lost, incomplete, misdirected, incorrectly submitted, delayed, illegible or corrupt entries. The SABC will not be liable for any costs incurred, responses received or any other consequences of user error.
  8. The judges’ decision is final and no correspondence will be entered into. The SABC will not be held responsible for any disputes arising from the competition or prize awards.
  9. In order to claim this prize the winner must adhere to the rules of a specific campaign.
  10. The winner may be required to appear on SABC Television or Radio, or on any other medium as shall be determined by the specific campaign.
  11. Entrants will be deemed to have accepted these rules and agree to be bound by them when entering.
  12. The prize will be distributed within a period of 90 days from the date the competition closes, unless a situation outside of the control of the SABC occurs.
  13. The SABC reserves the right to cancel, modify or amend the competition at any time, if deemed necessary in its opinion, and if circumstances arise outside of its control.

 

SPONSORSHIPS

Lotus FM does not sponsor events. We act as a media partner and promote them. 

 

INTERNSHIPS/MENTORSHIPS/SHADOWING

Please see all info pertaining to Lotus FM's Mentorship Programme and Open Days on Events page.

 

WORK AT LOTUS FM

For off-air positions, send your CV to SABC KZN HR Manager, Khabo Sithole: sitholekt@sabc.co.za

 

COMPLAINTS

The SABC and its services are signatories to various Codes of Conduct related to its broadcasts.  If you have a complaint, you can direct it to any of the following 
bodies:

1.  Details on lodging a complaint about programming content that you believe does not comply with the provisions of the Code of Conduct of the Broadcasting 
Complaints Commission of South Africa can be found at www.bccsa.co.za

2.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Advertising Standards 
Authority of South Africa can be found at www.asasa.org.za

3.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Wireless Application Service Providers Association of South Africa can be found at www.waspa.co.za

You can send complaints on other SABC matters to:

The Manager
Broadcast Compliance
Private Bag X1
Auckland Park
2006
e-mail hassenf@sabc.co.za 
Tel 011 714 3728
Fax 011 714 4508

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